Returns & Exchanges

At DiaperU, we want to ensure you are completely satisfied with your purchase. If your items aren't quite right, we offer hassle-free returns on all unworn merchandise within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring the garments are in unworn and unwashed condition.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.