Returns & Exchanges
At DiaperU, we want to ensure you are completely satisfied with your purchase. If your items aren't quite right, we offer hassle-free returns on all unworn merchandise within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are in unworn and unwashed condition.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.